Terms of service

Last updated: January 14, 2026

By accessing this website or purchasing products from Stepwise Electric, Inc. (“Stepwise,” “we,” “us,” or “our”), you agree to these Terms of Service (“Terms”). If you do not agree, please do not use our site or purchase our products.

1. Products & Use

Stepwise products are electrical devices intended for use in residential electrical systems. Installation should be performed by a licensed electrician unless otherwise stated. You are responsible for ensuring that any product is appropriate for your home and complies with local electrical codes.

Stepwise is not responsible for damage or injury resulting from improper installation, misuse, or failure to follow provided instructions.

2. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason. Prices are subject to change without notice. Payment is due at the time of purchase.

3. Shipping

Delivery times are estimates and not guaranteed. Stepwise is not responsible for delays caused by carriers or events outside our control.

4. Returns & Refunds

Our Refund Policy is incorporated into these Terms. Please refer to it for eligibility, timing, and instructions.

5. Warranty Disclaimer

Except as expressly stated in writing, products are provided “as is” and “as available.” We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Stepwise shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

7. Intellectual Property

All content on this site, including text, images, and logos, is the property of Stepwise Electric and may not be used without our written permission.

8. Changes to These Terms

We may update these Terms from time to time. Continued use of the site or products after changes are posted constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

10. Contact

Questions about these Terms can be sent to:
support@getstepwise.com